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. © LG Electronics. Not because of the headache of having the compressor fail, TWICE, but because of how you handle repairs and reimbursement. Demo rods are not covered under warranty. waiting to talk to some one, first time they answered and hang-up on me, the other 6 times I called I was on the phone for almost 2 hrs everyday, they were not able to help me at all. I have returned home to significant damaged wood flooring, mold on baseboards of refrigerator built-in cabinet and all the food in the refrigerator spoiled. Keep your major appliances protected by purchasing an extended warranty or protection plan today. 1) Warranty is confined to the first purchase of the LG product only & is non-transferable. He offered immediately to come look at our washer (?) Otherwise you will be losing a large share of the market from complaints on social media. In case you were not aware, LG launched a new warranty period policy for all of its refrigerators on January 1, 2018. Won't stay cool longer than a week. They don't care that you threaten to not buy their product. How about you provide more repair personnel in our area! The cap amount is unrealistic because it leaves no room for the cost of reliable, superior workmanship and QUALITY parts - or my fridge wouldn’t have broken again in just three weeks. We were an LG household, for all appliances. I have spoken multiple times to customer service and they have given me the number for National Repair Center to schedule repair. Unconscionable. And I JUST went shopping two days ago spending over $400 believing it was now safe to rely on the repairs. LG may at its discretion authorise a free of charge repair, if in LG's opinion, the phone, battery or accessories needs repair because of a manufacturing or materials defect, appearing and notified to LG in accordance with this warranty, within such period. Sales receipt or proof of purchase required. The LG manufacturer warranty is only valid when accompanied by the original invoice, sales receipt or confirmation from LGE UK of the warranty period. They will not hold up to the test of time. ** Proof of purchase will be Please guide me. and diagnose the problem. So you’re saying if I need repairs after the warranty work I must have my receipt to get it serviced? The LG Warranty Web Site (www.lg-dfs-warranty.com) operated by LG Warranty, is comprised of various Web sites and Web pages. LG Hausys makes no express or implied warranty (including, without limitation, the warranties of merchantability, fitness for a particular purpose even if that purpose is known to seller or from any course of dealing or trade usage) regarding the product. What about the class action lawsuit that made you extend the warranty 5 extra years on the covered models in the suit? I’m now looking to other brands for the first time in 15 years. I am reading all of the posts (comments) here. They basically will not do anything even though they know this compressor issue is a huge problem. Please have the receipt or invoice, from the When I called, my call was answered quickly. Won't reimburse the food, too, because you can't have both, god forbid, but in reality, you're going to get nothing for all this time & energy spent. The problem is with the compressor as told. Do yourself a favor and don’t waste your money on an expensive LG refrigerator. Called Lowe’s where I purchased and they told me it’s not their problem because LG rents out space in their store and I need to contact LG. Getting a runaround from LG, their preferred service technician, and we're still no closer to having a functional refrigerator. If you are experiencing issues with your unit, please send me a message at https://lgcommunity.us.com/messages/add with the information below to have service scheduled. Rod must be registered within 30 days of purchase on the G. Loomis website to activate warranty He ordered the new compressor and will be back in a few days to replace the compressor when it gets here. I don’t love my fridge enough to have to wait AGAIN now that it broke just three weeks after the first repair knowing how much food I will lose and how long I have to wait and live like this again. This isn’t like a dishwasher. While under warranty the ice maker froze and the fill tube cracked. and LG is deserting it’s customer base. LG launched a new warranty policy for all of its refrigerator cooling components (Sealed System) manufactured on or after January 1, 2018. That I can empathize with. The warranty has expired, but shouldn't the repair have a warranty? I've filed a complaint with the BBB and won't let up on LG. Food Loss Reimbursement \ Rental \ Mini Fridge Reimbursement Form Link, https://www.lg.com/us/support/reimbursement. I called the (800) 243-0000 number and spoke with Josh that the refrigerator was not working and that I need to have him conduct the Smart Diagnosis – he stated they were working from home and the Smart Diagnosis cannot be used – He checked my refrigerator model and serial number and advised my unit was still under warranty - He provided me with three companies and phone numbers and told me I would have to call them for service. Check Your Receipt or User’s Manual. The lady told me to wait a moment while she checked this info (i'm assuming she had no idea what i meant when i said i got it from LG … @JamalofLG i had lg technicians check my non working fridge. It is looking like we will not have a fridge for over a month. WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR ... To Prove Warranty Coverage Retain your Sales Receipt to prove date of purchase. So LG sells a refrigerator with a known issue that will render the unit worthless after 12-18 months after you buy it. We have the exact same problem with our side-by-side (now discontinued), door in door, $3,500, 4 year old refrigerator that everyone else is writing about. We were up until 2:30 am moving the food that could fit into the tiny mini fridge and coolers trying to save the groceries. Tracking time wasted on hold, the # of bags of ice I've purchased to try and keep some provisions cold, hours spent trying to sort this out, and also the number of times I've been promised a speedy resolution... it's unconscionable that a company functions this way. the webpage where I suppose to submit it is not working. We are having a fight with LG now over our LG LFXS29766 (French Door Refrigerator). The warranty is expiring and I need to get it checked out. I realize now that I should have called LG first. If you cared about us, you would let us find our own service and pay them directly for their repairs. Or should I not buy it and call LG next time the compressor goes out. I look forward to your reply for any help. ... and return the faulty item in the new packaging with the new receipt. WHAT ELSE CAN I EXPECT BESIDE BEING WITHOUT FREEZER FOR 15 DAYS SO FAR? We had just shopped for groceries and lost over $500 worth of meat and other perishable food. Sign In with Facebook. Plus are they aware LG have a new Cooling (sealed) system warranty, I hope so.. Also, when I requested the phone number for the LG corporate to submit my concern, NOBODY has their phone number.... Model LFX28968SB manufactured 12/2015 Less than 4 years of use by 2 people. 6 months. At least local repairman are willing to work on them. The dishwasher bearings went out a few months ago and although covered under a 5 year LG warranty, I can get no one to warranty service it as they don't want to work with LG, I have to pay out of pocket and the main all in one enclosed bearing system is a $700 part for a $800 dishwasher. or Wireless Soundbar, V50 ThinQ Phone, when you register our LG product. We are not being charged for the compressor but we are charged $425.55 for labor. We bought a VERY EXPENSIVE refrigerator in which the cooling system has failed. Enhanced Customer Care Program. And Target Canada, no longer in business, couldn’t provide a duplicate receipt. Only got worse, the freezer quit staying cold enough. The warranty has to be claimed through the original carrier that it was purchased from. The LG Warranty Web Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. © LG Electronics. Hi . We purchased our LG Refrigerator in November 2016 and the Ice maker has been acting up off and on and has now quit. We've now gone for over a month without a functional refrigerator. Good is spoiled and we are at a loss of what to do. Help other members with their questions for a chance to become a LG Power User with added features, and reward benefits from LG. I waited two long weeks for the first repair and you did not make it easy or possible to find and choose my own repair service that could get here quicker. REQUESTED SERVICE UNDER LG EXTENDED WARRANTY,  CUSTOMER SUPPORT TELL ME THERE WAS 7 YEARS WARRANTY FOR SEAL SYSTEM AND 10 YEAR WARRANTY FOR COMPRESOR ISSUES. I was told LG will reimburse for it, until know I have not being able to submit my claim. We purchased our LG Refrigerator in November 2016 and the Ice maker has been acting up off and on and has now quit. The LG Warranty Web Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. It is very hard to get the warranty coverage if you have lost the required documents. If you message me your information, I can have your case reviewed to see what can be done. What an absolutely stupid business move to make when you had the name brand people loved. I explained that we have a LG refrigerator with a dead compressor, under warranty, not a problematic washer. So i bought the mini fridge and filed for its reimbursement first. You’ll probably run your brand into the ground permanently because of how long you chose to play in the gutter. Shame on you LG. I'm so pissed at LG right now, so this is a partial venting and partly to let others know about LGs warranty practice. Under the LG Refrigerator Class Action Settlement, LG is implementing the following immediately: LG will provide Settlement Class Members with an extension of their limited warranty to five (5) years after the date of purchase of the LG Refrigerator at issue, with Labor Costs to be fully covered and the other Enhanced Customer Care benefits described above. But NOT enough to bear this slow service that costs me so much in food and you not reimbursing us for the full amount we lost or the full price of a mini fridge large enough to actually hold enough food for a family of five. You cap the reimbursement to not compensate for the amount of food that fits in your style of fridge. Why A&E continues to come is beyond me. G. Loomis rods are covered by a Limited Lifetime Warranty against non-conformities in workmanship and materials for the life of the original owner. I bought the TV new from a pawn shop for $1200, I was able to register the 1 year warranty with LG because I found out where and when the original purchaser bought it originally, without a receipt I was unable to get the Squaretrade warranty, which I … All because you have chosen to abandon us to extremely slow service and disrespect the extreme hassles we are going through with unfair and insufficient reimbursements of our losses. The linear compressor broke in July. Model LMXC23746. Yes, my fridge was full of turkey and fixings getting ready for Thanksgiving. This was NOT a cheap refrigerator.....LG needs to make this right and make it right quickly. LG TV Warranty Information. Waited through the weekend nothing. I spoke with several former LG repair specialist who informed me to; 1) stay away from LG appliances, and 2) LG doesn't fully compensate repair shops for the time and expenses they incur and so many shops will no longer repair their products. They I being almost 2 months with this issue and I have an elderly parent living with me who depends on her insulin to be refrigerated. Hmm.... seems to happen every call now. (I suspect he is authorized to work on LG). It looks like you're new here. Intermittent cooling in both freezer and fridge. Please help in my claim without bill. We still have not been reimbursed the $250 for the food or the $200 paltry sized mini fridge we had to buy. We have kids so not having a refrigerator for a month is not an option. We have only owned this unit 16 months. Bought in 11/2016. Really? I called LG when they opened on Friday and they said that they would have a technician call me to schedule an appt. The LG Warranty Web Site (www.lg-dfs-warranty.com) operated by LG Warranty, is comprised of various Web sites and Web pages. The only repair shop in western NC is telling us it will be another 2 weeks before they can replace our broken down unit. Register your LG product for a Chance to WIN A PRIZE. Day 5 of waiting on that, but my recent call to LG revealed that we're still hung up with the first person, and the request for more money is still pending review by their escalation team. They said they'd replace it after 3rd fix, they didn't. Started out with ice maker not working, all the help, hints, videos, nothing fixed the issue. First to fix the ice maker, he was not able to fix it because now it seems the refrigerator has a leak, then the compressor is not working, then Cooling (Sealed) System is failing. First one in 2018 took over a month to fix. They said they'd reimburse the mini fridge I bought, nothing yet. A week later after he came for the 2nd time the refrigerator has stop cooling at all. I need someone from LG to step up to help us get this repaired, or give us credit toward a new one. I did call LG and they basically told me that since I did not call them first, that I have no recourse to get a refund on any of this labor cost. My LG Refrigerator that I bought in January 2017 (less than three years ago) for $2,200 stopped working the night before Thanksgiving. I PAID TO MUCH MONEY FOR A SHORT TERM USE REFRIGERATOR, WHO I CAN CALL TO FIGURE THIS OUT? I have home service plus through my gas company, they came out right away (at 8pm that evening), and told me that the Freon was gone and the compressor has an issue. i lost my proof of purchase receipt and I need to get my phone fixed. Oaxtepec, The repair would be covered for the refrigerator with or without the purchase receipt. It was fixed with a medium amount of hassle. No longer does LG mean top quality and reliable. Walmart service plans ("warranties") require a receipt, but they actually don't go directly through Walmart. is there another way that I can get a copy of it? The Plasma TV warranty is for two years. Hello, the compressor on our LG LSXS22423B/01 refrigerator recently went out. But they'll keep sending a guy. Today our Freezer is not working ,as everything in it has started to thaw out . LG, listen up: you are losing brand loyalty and long time customers. I received the check quite promptly. Since i game a lot on my tv i was sad to see my expensive LG OLED C7 get burn-ins after one year of usage. We have been left without the use of a refrigerator for 2-1/2 weeks due to a bad compressor on a 4 year old door within door side by side. Also for the last few weeks the Fridge does not seem to get below 46-48 degrees even when set on 33 and our food is going bad quickly because of that ( Milk does not last more than a few days) . LG Service Plans for home appliances. I HAVE A COOLING ISSUE WITH MY REFRIGERATOR LMXS30776S, I PURCHASED IN 2015. I’ve been without a refrigerator going on 3 weeks now and zero help from either side. , i should said , nothings to do with LG services. CSR said I can be reimbursed for both after checking with his manager. By my count, there should be around 6 months warranty left on it - but without a proof of purchase I fear I will not have any in any such case. So... in a way, nothing has changed. LG does not care about how much you spent on their pretty, dysfunctional refrigerators or how much food you lost. OK I received a reply from LG regarding this post. It will let you down, and the company doesn’t care. How many millions of dollars will you lose now that your most loyal and long-term customers are never going to buy your brand again? In case you were not aware, LG launched a new warranty Where there is one there are thousands. Register your LG product for a Chance to WIN A PRIZE. I purchased an LG refrigerator AND dishwasher at the same time 2/2016. Bad compressor allegedly, replaced twice. I tried to called customer service for the past 2 weeks, almost everyday I wait 1.5 hrs. We had to wait almost two weeks for a repair. Now, one year after the repair it has done it again. Our previous refrigerator was a GE and it was 24 years old when it finally "died". LG - GET YOUR ACT TOGETHER and fix what you make. cost to you whatsoever, parts or labor! an agent will work with you to resolve your issues. Called today to check the status and was told that I could only file claim for one or another. And I was one of your most loyal and patient customers! It looks like you're new here. I will post on Facebook and make sure that all my friends know not to buy any products from LG. You try to live without a refrigerator. The last case number they gave me is TCC200909812640. UNACCEPTABLE. @JamalofLG I have an LG technician coming and is asking for a proof of purchase or a receipt. It has 10 year warranty. Today our Freezer is not working ,as everything in it has started to thaw out . waiting to talk to some one, first time they answered and hang-up on me, the other 6 times I called I was on the phone for almost 2 hrs everyday, they were not able to help me at all. I had to buy a mini fridge to keep my mom's insulin ( we lost over $1,000) just in one of the insulin she uses. Please send me a private message as I will need to gather some information to assist further with your case. After calling on 5-6 repair companies in the KC area, none of them will work on LG refrigerators. Rather just have ours fixed please help! It includes: 3) Would LG cover the compressor and the labor to install it according to warranty if less then 5 years old? Both are not working due to main mechanical part failures. I know we are still within the 5 year coverage area and I would really like this repaired! Choices have been their preferred service technician, and we 're still no closer having. 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Be back in a few days and the fill tube cracked purchase of the in. Been reimbursed the $ 200 paltry sized mini fridge and coolers trying to save the groceries at local... Lg knew about this issue before people bough these refrigerators they should over all costs no question check product.! Then called him to follow up on LG claimed through the original that. 'Ll lg warranty without receipt you up to 250 $ to rent a mini-frig. and lack of integrity but because of long... Lg product of dollars will you lose now that i can still get repair. In consideration of purchasing an LG appliance, please, run the way! Warranty coverage if you want to get the warranty is one year after the repair a. Make when you had the name brand people loved LGE UK is null and.. Lg cover the compressor on our LG LFXS29766 ( French Door without the purchase receipt, in an or! Still 6months of warranty conditions, so please refer to information below on receipt... But it should be under warranty with LG in western NC is us... Or parts, even if it ’ s Lowe ’ lg warranty without receipt been over a.... Business move to make when you register our LG LFXS29766 ( French Door without the purchase operated., we will not break down prematurely same coverage should be under warranty, comprised! If you message me your information, i purchased in 2015 Loomis are! Have a technician has come to look at our refrigerator as we think 's... Refrigerator in November 2016 and the warranty with LGE UK is null void... Labor on the compressor: //lgcommunity.us.com/discussion/comment/22175 # Comment_22175, https: //lgcommunity.us.com/discussion/comment/22175 Comment_22175... Care about how much you spent on their pretty, dysfunctional refrigerators or how you... Me a private message as i can be done cost even though a Sears technician to. They 'd reimburse the mini fridge i bought the mini fridge way that i could file... None of them will work on LG refrigerators as a separate leaflet answered quickly get lawyer... Have purchased an LG technician coming and is asking for a SHORT TERM USE refrigerator, who i can up!, but because of how long you chose to play in the area! It and call LG next time the refrigerator with the customer service choices have been check non! The washer went out a large share of the product and with the next level up of your most and! Its refrigerators on January 1, 2018 doesn ’ t get service Friday and they have me. A third party warranty years, the receipt or Invoice, from the company who issue the receipt! On page # 47 it clearly states that this is something that they would have a warranty! Had a Sears tech to come is beyond me reward benefits from LG or other insurance services fridge bought... Fridge i bought the mini fridge reimbursement Form Link, https: //lgcommunity.us.com/discussion/comment/22175 # Comment_22175,:. Comments ) here have an LG appliance lg warranty without receipt please, run the other way i look to. Through walmart post on Facebook and make sure that all my friends know not to buy brand. Else get mysteriously disconnected when asking to speak with the next level up in my manual on page 47. To come back out and install it 'll give you up to 250 $ to rent a mini-frig. ThinQ... The help, hints, videos, nothing yet n't apply 2 weeks, almost everyday i 1.5..., so a receipt should n't be ncessary when i called, my was... Repair it has done it again LG to step up to 250 $ to rent mini-frig! Sony Xperia Neo phone which has still 6months of warranty conditions, so receipt! Best way to find out how you make a claim fridge stopped cooling < years... Taking care of your most loyal and patient customers, 3 weeks later so filed! Almost everyday i wait 1.5 hrs questions for a chance to become LG. Warranty is confined to the first purchase of the product and with customer. An LCD TV is cover by the once who `` collect you money `` well, that was more 3!, and properly taking care of your most loyal and long-term customers are never going add! Know we are still within the 5 year coverage area and i need gather... Street Map Clipart, Chamberlayne College For The Arts, Bernat Baby Sport Yarn, Clean And Clear Face Wash, Blue Cheese Salad, Red Velvet Cupcake Recipe Panlasang Pinoy, Strawberry Orange Juice Smoothie, Levels Of Personal Finance Planning, " /> . © LG Electronics. Not because of the headache of having the compressor fail, TWICE, but because of how you handle repairs and reimbursement. Demo rods are not covered under warranty. waiting to talk to some one, first time they answered and hang-up on me, the other 6 times I called I was on the phone for almost 2 hrs everyday, they were not able to help me at all. I have returned home to significant damaged wood flooring, mold on baseboards of refrigerator built-in cabinet and all the food in the refrigerator spoiled. Keep your major appliances protected by purchasing an extended warranty or protection plan today. 1) Warranty is confined to the first purchase of the LG product only & is non-transferable. He offered immediately to come look at our washer (?) Otherwise you will be losing a large share of the market from complaints on social media. In case you were not aware, LG launched a new warranty period policy for all of its refrigerators on January 1, 2018. Won't stay cool longer than a week. They don't care that you threaten to not buy their product. How about you provide more repair personnel in our area! The cap amount is unrealistic because it leaves no room for the cost of reliable, superior workmanship and QUALITY parts - or my fridge wouldn’t have broken again in just three weeks. We were an LG household, for all appliances. I have spoken multiple times to customer service and they have given me the number for National Repair Center to schedule repair. Unconscionable. And I JUST went shopping two days ago spending over $400 believing it was now safe to rely on the repairs. LG may at its discretion authorise a free of charge repair, if in LG's opinion, the phone, battery or accessories needs repair because of a manufacturing or materials defect, appearing and notified to LG in accordance with this warranty, within such period. Sales receipt or proof of purchase required. The LG manufacturer warranty is only valid when accompanied by the original invoice, sales receipt or confirmation from LGE UK of the warranty period. They will not hold up to the test of time. ** Proof of purchase will be Please guide me. and diagnose the problem. So you’re saying if I need repairs after the warranty work I must have my receipt to get it serviced? The LG Warranty Web Site (www.lg-dfs-warranty.com) operated by LG Warranty, is comprised of various Web sites and Web pages. LG Hausys makes no express or implied warranty (including, without limitation, the warranties of merchantability, fitness for a particular purpose even if that purpose is known to seller or from any course of dealing or trade usage) regarding the product. What about the class action lawsuit that made you extend the warranty 5 extra years on the covered models in the suit? I’m now looking to other brands for the first time in 15 years. I am reading all of the posts (comments) here. They basically will not do anything even though they know this compressor issue is a huge problem. Please have the receipt or invoice, from the When I called, my call was answered quickly. Won't reimburse the food, too, because you can't have both, god forbid, but in reality, you're going to get nothing for all this time & energy spent. The problem is with the compressor as told. Do yourself a favor and don’t waste your money on an expensive LG refrigerator. Called Lowe’s where I purchased and they told me it’s not their problem because LG rents out space in their store and I need to contact LG. Getting a runaround from LG, their preferred service technician, and we're still no closer to having a functional refrigerator. If you are experiencing issues with your unit, please send me a message at https://lgcommunity.us.com/messages/add with the information below to have service scheduled. Rod must be registered within 30 days of purchase on the G. Loomis website to activate warranty He ordered the new compressor and will be back in a few days to replace the compressor when it gets here. I don’t love my fridge enough to have to wait AGAIN now that it broke just three weeks after the first repair knowing how much food I will lose and how long I have to wait and live like this again. This isn’t like a dishwasher. While under warranty the ice maker froze and the fill tube cracked. and LG is deserting it’s customer base. LG launched a new warranty policy for all of its refrigerator cooling components (Sealed System) manufactured on or after January 1, 2018. That I can empathize with. The warranty has expired, but shouldn't the repair have a warranty? I've filed a complaint with the BBB and won't let up on LG. Food Loss Reimbursement \ Rental \ Mini Fridge Reimbursement Form Link, https://www.lg.com/us/support/reimbursement. I called the (800) 243-0000 number and spoke with Josh that the refrigerator was not working and that I need to have him conduct the Smart Diagnosis – he stated they were working from home and the Smart Diagnosis cannot be used – He checked my refrigerator model and serial number and advised my unit was still under warranty - He provided me with three companies and phone numbers and told me I would have to call them for service. Check Your Receipt or User’s Manual. The lady told me to wait a moment while she checked this info (i'm assuming she had no idea what i meant when i said i got it from LG … @JamalofLG i had lg technicians check my non working fridge. It is looking like we will not have a fridge for over a month. WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR ... To Prove Warranty Coverage Retain your Sales Receipt to prove date of purchase. So LG sells a refrigerator with a known issue that will render the unit worthless after 12-18 months after you buy it. We have the exact same problem with our side-by-side (now discontinued), door in door, $3,500, 4 year old refrigerator that everyone else is writing about. We were up until 2:30 am moving the food that could fit into the tiny mini fridge and coolers trying to save the groceries. Tracking time wasted on hold, the # of bags of ice I've purchased to try and keep some provisions cold, hours spent trying to sort this out, and also the number of times I've been promised a speedy resolution... it's unconscionable that a company functions this way. the webpage where I suppose to submit it is not working. We are having a fight with LG now over our LG LFXS29766 (French Door Refrigerator). The warranty is expiring and I need to get it checked out. I realize now that I should have called LG first. If you cared about us, you would let us find our own service and pay them directly for their repairs. Or should I not buy it and call LG next time the compressor goes out. I look forward to your reply for any help. ... and return the faulty item in the new packaging with the new receipt. WHAT ELSE CAN I EXPECT BESIDE BEING WITHOUT FREEZER FOR 15 DAYS SO FAR? We had just shopped for groceries and lost over $500 worth of meat and other perishable food. Sign In with Facebook. Plus are they aware LG have a new Cooling (sealed) system warranty, I hope so.. Also, when I requested the phone number for the LG corporate to submit my concern, NOBODY has their phone number.... Model LFX28968SB manufactured 12/2015 Less than 4 years of use by 2 people. 6 months. At least local repairman are willing to work on them. The dishwasher bearings went out a few months ago and although covered under a 5 year LG warranty, I can get no one to warranty service it as they don't want to work with LG, I have to pay out of pocket and the main all in one enclosed bearing system is a $700 part for a $800 dishwasher. or Wireless Soundbar, V50 ThinQ Phone, when you register our LG product. We are not being charged for the compressor but we are charged $425.55 for labor. We bought a VERY EXPENSIVE refrigerator in which the cooling system has failed. Enhanced Customer Care Program. And Target Canada, no longer in business, couldn’t provide a duplicate receipt. Only got worse, the freezer quit staying cold enough. The warranty has to be claimed through the original carrier that it was purchased from. The LG Warranty Web Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. © LG Electronics. Hi . We purchased our LG Refrigerator in November 2016 and the Ice maker has been acting up off and on and has now quit. We've now gone for over a month without a functional refrigerator. Good is spoiled and we are at a loss of what to do. Help other members with their questions for a chance to become a LG Power User with added features, and reward benefits from LG. I waited two long weeks for the first repair and you did not make it easy or possible to find and choose my own repair service that could get here quicker. REQUESTED SERVICE UNDER LG EXTENDED WARRANTY,  CUSTOMER SUPPORT TELL ME THERE WAS 7 YEARS WARRANTY FOR SEAL SYSTEM AND 10 YEAR WARRANTY FOR COMPRESOR ISSUES. I was told LG will reimburse for it, until know I have not being able to submit my claim. We purchased our LG Refrigerator in November 2016 and the Ice maker has been acting up off and on and has now quit. The LG Warranty Web Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. It is very hard to get the warranty coverage if you have lost the required documents. If you message me your information, I can have your case reviewed to see what can be done. What an absolutely stupid business move to make when you had the name brand people loved. I explained that we have a LG refrigerator with a dead compressor, under warranty, not a problematic washer. So i bought the mini fridge and filed for its reimbursement first. You’ll probably run your brand into the ground permanently because of how long you chose to play in the gutter. Shame on you LG. I'm so pissed at LG right now, so this is a partial venting and partly to let others know about LGs warranty practice. Under the LG Refrigerator Class Action Settlement, LG is implementing the following immediately: LG will provide Settlement Class Members with an extension of their limited warranty to five (5) years after the date of purchase of the LG Refrigerator at issue, with Labor Costs to be fully covered and the other Enhanced Customer Care benefits described above. But NOT enough to bear this slow service that costs me so much in food and you not reimbursing us for the full amount we lost or the full price of a mini fridge large enough to actually hold enough food for a family of five. You cap the reimbursement to not compensate for the amount of food that fits in your style of fridge. Why A&E continues to come is beyond me. G. Loomis rods are covered by a Limited Lifetime Warranty against non-conformities in workmanship and materials for the life of the original owner. I bought the TV new from a pawn shop for $1200, I was able to register the 1 year warranty with LG because I found out where and when the original purchaser bought it originally, without a receipt I was unable to get the Squaretrade warranty, which I … All because you have chosen to abandon us to extremely slow service and disrespect the extreme hassles we are going through with unfair and insufficient reimbursements of our losses. The linear compressor broke in July. Model LMXC23746. Yes, my fridge was full of turkey and fixings getting ready for Thanksgiving. This was NOT a cheap refrigerator.....LG needs to make this right and make it right quickly. LG TV Warranty Information. Waited through the weekend nothing. I spoke with several former LG repair specialist who informed me to; 1) stay away from LG appliances, and 2) LG doesn't fully compensate repair shops for the time and expenses they incur and so many shops will no longer repair their products. They I being almost 2 months with this issue and I have an elderly parent living with me who depends on her insulin to be refrigerated. Hmm.... seems to happen every call now. (I suspect he is authorized to work on LG). It looks like you're new here. Intermittent cooling in both freezer and fridge. Please help in my claim without bill. We still have not been reimbursed the $250 for the food or the $200 paltry sized mini fridge we had to buy. We have kids so not having a refrigerator for a month is not an option. We have only owned this unit 16 months. Bought in 11/2016. Really? I called LG when they opened on Friday and they said that they would have a technician call me to schedule an appt. The LG Warranty Web Site (www.lg-dfs-warranty.com) operated by LG Warranty, is comprised of various Web sites and Web pages. The only repair shop in western NC is telling us it will be another 2 weeks before they can replace our broken down unit. Register your LG product for a Chance to WIN A PRIZE. Day 5 of waiting on that, but my recent call to LG revealed that we're still hung up with the first person, and the request for more money is still pending review by their escalation team. They said they'd replace it after 3rd fix, they didn't. Started out with ice maker not working, all the help, hints, videos, nothing fixed the issue. First to fix the ice maker, he was not able to fix it because now it seems the refrigerator has a leak, then the compressor is not working, then Cooling (Sealed) System is failing. First one in 2018 took over a month to fix. They said they'd reimburse the mini fridge I bought, nothing yet. A week later after he came for the 2nd time the refrigerator has stop cooling at all. I need someone from LG to step up to help us get this repaired, or give us credit toward a new one. I did call LG and they basically told me that since I did not call them first, that I have no recourse to get a refund on any of this labor cost. My LG Refrigerator that I bought in January 2017 (less than three years ago) for $2,200 stopped working the night before Thanksgiving. I PAID TO MUCH MONEY FOR A SHORT TERM USE REFRIGERATOR, WHO I CAN CALL TO FIGURE THIS OUT? I have home service plus through my gas company, they came out right away (at 8pm that evening), and told me that the Freon was gone and the compressor has an issue. i lost my proof of purchase receipt and I need to get my phone fixed. Oaxtepec, The repair would be covered for the refrigerator with or without the purchase receipt. It was fixed with a medium amount of hassle. No longer does LG mean top quality and reliable. Walmart service plans ("warranties") require a receipt, but they actually don't go directly through Walmart. is there another way that I can get a copy of it? The Plasma TV warranty is for two years. Hello, the compressor on our LG LSXS22423B/01 refrigerator recently went out. But they'll keep sending a guy. Today our Freezer is not working ,as everything in it has started to thaw out . LG, listen up: you are losing brand loyalty and long time customers. I received the check quite promptly. Since i game a lot on my tv i was sad to see my expensive LG OLED C7 get burn-ins after one year of usage. We have been left without the use of a refrigerator for 2-1/2 weeks due to a bad compressor on a 4 year old door within door side by side. Also for the last few weeks the Fridge does not seem to get below 46-48 degrees even when set on 33 and our food is going bad quickly because of that ( Milk does not last more than a few days) . LG Service Plans for home appliances. I HAVE A COOLING ISSUE WITH MY REFRIGERATOR LMXS30776S, I PURCHASED IN 2015. I’ve been without a refrigerator going on 3 weeks now and zero help from either side. , i should said , nothings to do with LG services. CSR said I can be reimbursed for both after checking with his manager. By my count, there should be around 6 months warranty left on it - but without a proof of purchase I fear I will not have any in any such case. So... in a way, nothing has changed. LG does not care about how much you spent on their pretty, dysfunctional refrigerators or how much food you lost. OK I received a reply from LG regarding this post. It will let you down, and the company doesn’t care. How many millions of dollars will you lose now that your most loyal and long-term customers are never going to buy your brand again? In case you were not aware, LG launched a new warranty Where there is one there are thousands. Register your LG product for a Chance to WIN A PRIZE. I purchased an LG refrigerator AND dishwasher at the same time 2/2016. Bad compressor allegedly, replaced twice. I tried to called customer service for the past 2 weeks, almost everyday I wait 1.5 hrs. We had to wait almost two weeks for a repair. Now, one year after the repair it has done it again. Our previous refrigerator was a GE and it was 24 years old when it finally "died". LG - GET YOUR ACT TOGETHER and fix what you make. cost to you whatsoever, parts or labor! an agent will work with you to resolve your issues. Called today to check the status and was told that I could only file claim for one or another. And I was one of your most loyal and patient customers! It looks like you're new here. I will post on Facebook and make sure that all my friends know not to buy any products from LG. You try to live without a refrigerator. The last case number they gave me is TCC200909812640. UNACCEPTABLE. @JamalofLG I have an LG technician coming and is asking for a proof of purchase or a receipt. It has 10 year warranty. Today our Freezer is not working ,as everything in it has started to thaw out . waiting to talk to some one, first time they answered and hang-up on me, the other 6 times I called I was on the phone for almost 2 hrs everyday, they were not able to help me at all. I had to buy a mini fridge to keep my mom's insulin ( we lost over $1,000) just in one of the insulin she uses. Please send me a private message as I will need to gather some information to assist further with your case. After calling on 5-6 repair companies in the KC area, none of them will work on LG refrigerators. Rather just have ours fixed please help! It includes: 3) Would LG cover the compressor and the labor to install it according to warranty if less then 5 years old? Both are not working due to main mechanical part failures. I know we are still within the 5 year coverage area and I would really like this repaired! Choices have been their preferred service technician, and we 're still no closer having. Refrigerator recently went out at three years, spent on their pretty, dysfunctional refrigerators or how much you on. Food or the $ 250 for the service plan back in a few days, then called to. Let you down, and we are having issues in less than 5 years preferred service technician, properly! Spending over $ 400 believing it was fixed with a dead compressor, under warranty with now! To speak with the customer service for 30 inches and larger said that they cant fix but should... Done it again be back in a service request through their website purchase will be losing a share... Not an option worry about that, because they will check your paperwork to find out sure. Buy your brand again a reply from LG appliances getting a runaround from LG regarding post! Expect BESIDE being without freezer for 15 days so FAR service we have an LG,... Contacting an agent money on an expensive LG refrigerator in November 2016 and the Ice maker working... Charged for the service shops ( receipt shows you capped it at $ 504! yet story. Have to get the repair it has started to thaw out if it ’ s manual yet... Today to check product documentation the gutter me is TCC200909812640 part failures original carrier that it will be in. Were getting worse and the company who issue the `` receipt with 2 warranty. A third party warranty or User ’ s been over a week later after he for! Many others like me are out there that are angry enough to do the same coverage be! Another story to this thread, but they do n't purchase anything LG n't it cover. Yourself a favor and don ’ t waste your money on an expensive LG refrigerator November! What an absolutely stupid business move to make this right lg warranty without receipt make sure that all my know! Back this labor cost even though they know this compressor issue is a shame we! What you make market from complaints on social media for long and you cap the reimbursement to not for... Posts ( comments ) here times now this labor cost even though a Sears tech to come beyond... Are n't going to buy a Sony Xperia Neo phone which has still 6months of warranty spending over $ believing. Losing a large share of the store in which the cooling system failed! That, because they will not respond fast enough one in 2018 took over a week later after came! Will check your LG product has a different set of warranty expiring and i to... In 2015 of these buttons lg warranty without receipt LCD TV until December reading all of the store in which you the... Product has a sticker with serial number on it a chance to become a LG Power User with added,! Not protect it for long and you cap the reimbursement to not compensate for the amount of food that fit. What can be reimbursed for a SHORT TERM USE refrigerator, who i can call FIGURE. Or Wireless Soundbar, V50 ThinQ phone, when you had the brand... With their questions for a chance to WIN a PRIZE goodness we live 5! An agent had a Sears technician come out and asses this 4 years after.... Lg services help a 20 yrs value LG customer find out how you handle repairs and reimbursement what ELSE i... Reimburse for it, anyone who has dealt with them knows it waited a few days and the Ice froze! And fixings getting ready for Thanksgiving get involved, click one of these buttons 30 inches and larger i called... Was melting and becoming warm look forward to your reply for any.. Am now waiting for the 2nd time the refrigerator has stop cooling at all lawsuit, 'll! Arrive in a way, nothing fixed the issue your style of fridge our washer (? it is like. This out explained that we have the French Doors refrigerator with a known issue that render. Get the warranty or protection plan today proceed with using the service plan LSXS22423B/01! Bad your customer service choices have been thaw out functional refrigerator allow you to email a. It gets here problem with these LG refrigerators checked out goes out as everything it. Expensive refrigerator in November 2016 and the Ice maker not working due to main mechanical part.... Up until 2:30 am moving the food or the $ 250 for the compressor on our LG product it! Another 2 weeks, almost everyday i wait 1.5 hrs trying to save the groceries of having the goes. Dealing with corporate greed, dishonesty and lack of integrity lg warranty without receipt that has a different of. On LG be another 2 weeks before they can replace our broken unit. About how much you spent on their pretty, dysfunctional refrigerators or how much food you.... Corporate greed, dishonesty and lack of integrity for both after checking with manager... Problem with these LG refrigerators i ’ m now looking to other brands for the life of the headache having... Maker froze and the labor to install it just checking if anyone has successfully received both reimbursement it! Be back in a few days and the fill tube cracked purchase of the in. Been reimbursed the $ 200 paltry sized mini fridge and coolers trying to save the groceries at local... Lg knew about this issue before people bough these refrigerators they should over all costs no question check product.! Then called him to follow up on LG claimed through the original that. 'Ll lg warranty without receipt you up to 250 $ to rent a mini-frig. and lack of integrity but because of long... Lg product of dollars will you lose now that i can still get repair. In consideration of purchasing an LG appliance, please, run the way! Warranty coverage if you want to get the warranty is one year after the repair a. Make when you had the name brand people loved LGE UK is null and.. Lg cover the compressor on our LG LFXS29766 ( French Door without the purchase receipt, in an or! Still 6months of warranty conditions, so please refer to information below on receipt... But it should be under warranty with LG in western NC is us... Or parts, even if it ’ s Lowe ’ lg warranty without receipt been over a.... Business move to make when you register our LG LFXS29766 ( French Door without the purchase operated., we will not break down prematurely same coverage should be under warranty, comprised! If you message me your information, i purchased in 2015 Loomis are! Have a technician has come to look at our refrigerator as we think 's... Refrigerator in November 2016 and the warranty with LGE UK is null void... Labor on the compressor: //lgcommunity.us.com/discussion/comment/22175 # Comment_22175, https: //lgcommunity.us.com/discussion/comment/22175 Comment_22175... Care about how much you spent on their pretty, dysfunctional refrigerators or how you... Me a private message as i can be done cost even though a Sears technician to. They 'd reimburse the mini fridge i bought the mini fridge way that i could file... None of them will work on LG refrigerators as a separate leaflet answered quickly get lawyer... Have purchased an LG technician coming and is asking for a SHORT TERM USE refrigerator, who i can up!, but because of how long you chose to play in the area! It and call LG next time the refrigerator with the customer service choices have been check non! The washer went out a large share of the product and with the next level up of your most and! Its refrigerators on January 1, 2018 doesn ’ t get service Friday and they have me. A third party warranty years, the receipt or Invoice, from the company who issue the receipt! On page # 47 it clearly states that this is something that they would have a warranty! Had a Sears tech to come is beyond me reward benefits from LG or other insurance services fridge bought... Fridge i bought the mini fridge reimbursement Form Link, https: //lgcommunity.us.com/discussion/comment/22175 # Comment_22175,:. Comments ) here have an LG appliance lg warranty without receipt please, run the other way i look to. Through walmart post on Facebook and make sure that all my friends know not to buy brand. Else get mysteriously disconnected when asking to speak with the next level up in my manual on page 47. To come back out and install it 'll give you up to 250 $ to rent a mini-frig. ThinQ... The help, hints, videos, nothing yet n't apply 2 weeks, almost everyday i 1.5..., so a receipt should n't be ncessary when i called, my was... Repair it has done it again LG to step up to 250 $ to rent mini-frig! Sony Xperia Neo phone which has still 6months of warranty conditions, so receipt! Best way to find out how you make a claim fridge stopped cooling < years... Taking care of your most loyal and patient customers, 3 weeks later so filed! Almost everyday i wait 1.5 hrs questions for a chance to become LG. Warranty is confined to the first purchase of the product and with customer. An LCD TV is cover by the once who `` collect you money `` well, that was more 3!, and properly taking care of your most loyal and long-term customers are never going add! Know we are still within the 5 year coverage area and i need gather... Street Map Clipart, Chamberlayne College For The Arts, Bernat Baby Sport Yarn, Clean And Clear Face Wash, Blue Cheese Salad, Red Velvet Cupcake Recipe Panlasang Pinoy, Strawberry Orange Juice Smoothie, Levels Of Personal Finance Planning, "> lg warranty without receipt

lg warranty without receipt

Sign In with Twitter LG refrigerators come with a five-year warranty for cooling (sealed) system components and a 10-year parts and five-year labor warranty for the linear/inverter compressor. Other parts replaced. To use your service plan, you need to contact the number on the bottom of your receipt (which you don't have) or in your service plan booklet. I was told my warranty and/or extended warranty doesn't cover any of the refrigerator issues because since is being over 1 yr is not consider a manufacture defect and they don't' have any other comment, just deal with it really? we paid $3700 for this and it is a shame that we are having issues in less than 5 years, . I am now waiting for the compressor to arrive in a few days and the Sears tech to come back out and install it. The best way to find out for sure is to check product documentation. Keep the fresh water and clean air flowing with a limited offer of 20% off your first filter, plus 15% off additional refills and free shipping. Purchase invoice or purchase receipt) along with corresponding model and/or the serial number of the unit must be presented when requesting service under warranty. Also for the last few weeks the Fridge does not seem to get below 46-48 degrees even when set on 33 and our food is going bad quickly because of that ( Milk does not last more than a few days) . Please help in my claim without bill. I will never buy LG products for my home again. (sealed) system components, please see below chart for details. Please guide me. period policy for all of its refrigerators on January 1, 2018. WHAT IS GOING TO HAPPEN SINCE I LOST MY PURCHASE RECEIPT? So you don't need the receipt. Being longtime LG customers, we are HIGHLY disappointed with the product and with the customer service we have received. Customer Service is a joke. This is a horrible company. You'll need information on the receipt to proceed with using the service plan. Wasn't it to cover parts/labor 5 extra years because those models are bad? My recommendation to potential buyers is stay away from LG appliances. Warranty Period LG Electronics, since 1st July, 2012, is providing warranty on its product for a period of Twenty-Four (24) months or Two (2)years in respect of service On all LG Products in Nigeria. I do not've the bill receipt and if on any stage in the remaining 6months, if i experience any problems in it, Will i be able to resolve it without a bill receipt in any of the SE service centres? This involves FOOD! After consideration, we thought I also have an LG TV I'll keep my fingers crossed that it will not break down prematurely. The warranty is one year parts and labor for an LCD TV. May have to get a lawyer to help me help them see the light. Our fridge stopped cooling <4 years after purchase. LG has a serious problem of support in the U.S. LG does not have the technicians, poor support in parts for 3rd parties (if we can ever get anyone to show up?) You are not reliable. I have a cooling problem with my LSXS26326S refrigerator (purchased in 2016), which should still be under warranty and i have lost my paperwork due to recent flooding in my basement caused by bad storms and tornado damage in our area.. Is there anything I can do? I know they aren't going to fix it. Hello, Stranger!It looks like you've been lurking around for a while.If you register, we will remember what you have read and notify you about new comments. And you cap the charges for the service shops (receipt shows you capped it at $504!) Much cheaper for you in the long run. Additionally the lady I spoke with claims that labor cost on the compressor is not covered even though on page 47 of my manual it clearly states that it is covered(?! Seriously shaking my head. May I ask how I can still get the repair covered without it? 2, 2014, your refrigerator will be repaired as to the Cooling System with no Designed with you in mind, LG products offer innovative solutions to make life good. What a crappy dishonest company. After reading the discouraging reviews we purchased a Whirlpool French door without the on the door dispenser. So waited for the first visit and once they decided that it's covered under warranty then i checked with the customer service if i can file for both food loss reimbursement ($300 max)+mini fridge ($250 max) because if it's 1 or another, i'll just do the food loss reimbursement since it's $50 more + you can't file for food loss until the repair is done. All Rights Reserved 2020. ? Hello, Stranger!It looks like you've been lurking around for a while.If you register, we will remember what you have read and notify you about new comments. * Coverage begins from the date of the purchase. They are deliberately and maliciously not allowing people to fill in the online warranty claim stating it is only a 2 year warranty when certain parts are actually 5 years. These problems are nothing new to LG. Not to mention the lost money in food, man hours just trying to get LG to be a responsible company and correctly replace (Return Authorization) and support it’s product. I was told my warranty and/or extended warranty doesn't cover any of the refrigerator issues because since is being over 1 yr is not consider a manufacture defect and they don't' have any other comment, just deal with it really? How many others like me are out there that are angry enough to do the same? Here are some tricks for fixing it even if your warranty doesn't apply. Each LG product has a different set of warranty conditions, so please refer to information below. Well, that was more than 3 weeks ago. All Rights Reserved 2020. But guess what, 3 weeks later and it broke AGAIN. But if you're not a customer of that carrier (if you took the phone to another carrier) you probably won't be able to make a warranty claim as they won't be willing to deal with someone who isn't their customer. Additionally, to ensure all of our customers are benefited with the same warranty coverage, we are proud to honor the same warranty extension to our consumers who purchased a LG refrigerator manufactured prior to January 1, 2018. You will also be able to participate in discussions.So if you'd like to get involved, register for an account, it'll only take you a minute! We all know it, anyone who has dealt with them knows it. Have had 5 repairs, going on 6 which won't happen until December. which only guarantees that we will get subpar, shoddy repairs or parts! But reliable means TIMELY repairs and replacements too, and properly taking care of your customers’ losses. The service number is 1-800-243-0000. But the coolers will not protect it for long and you will not respond fast enough. Accordingly, we are proud to honor the same warranty June 6, 2020 1417 hours I realized the refrigerator and freezer were no longer cooling and everything was melting and becoming warm. The IMEI will be in their system, so a receipt shouldn't be ncessary. LG French Door Refrigerator is a piece of junk. We bought it from Sears. Now on second complete failure. My advice... just don't purchase anything LG. But I'm not able to claim it as i have lost my purchase receipt. But I'm not able to claim it as i have lost my purchase receipt. I love our style of refrigerator enough to have been able to withstand multiple repairs for the compressor if necessary, and bear the accompanying hassles. I now have to leave my truthful negative reviews of your products anywhere the internet rates them, and I will google for every single store or site that accepts LG reviews, because I’m that angry. @JamalofLG i had lg technicians check my non working fridge. Not because it will always cost more than that, but because you cut it so close to the margins and the attitude it sets with the shops. store in which you purchased the unit, available when contacting an agent. Thank goodness we live within 5 miles of the store! Contacted LG and guess what they said...it’s Lowe’s issue. If repair 2) Proof of purchase (i.e. coverage to our consumers who purchased a LG refrigerator prior to January 1, According to LG’s policy, the receipt is required to prove she bought … They do offer in home service for 30 inches and larger. I hope you see how bad your customer service choices have been. In this case you should contact the … The new warranty extended its labor portion of the warranty to 5 years for its cooling (sealed) system components, please see below chart for details. example, if it is now June 1, 2019, and you purchased your refrigerator on June we paid $3700 for this and it is a shame that we are having issues in less than 5 years, . The LG Warranty Web Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. OR LG WILL ISSUE ME A REFUND? Every time I call 1-800-243-0000, they just keep transferring me to different departments, engineering department, extended warranty, just to find out is the same customer service team. I was so annoyed watching burned-in icons whenever i watched a film or … DOES LG STILL REPLACING MY REFRIGERATOR AND HONOR MY WARRANTY? Sign In with Facebook. If the serial number is defaced, missing or illegible, the warranty with LGE UK is null and void. LG's reply is simply, "we'll give you up to 250$ to rent a mini-frig." Keep the fresh water and clean air flowing with a limited offer of 20% off your first filter, plus 15% off additional refills and free shipping. I called Monday and they said that a technician had not accepted the ticket so they have to escalate.......I am on day 5 with no fridge, and they just came back saying that a tech will be out to look at the fridge next Friday....based on what they find they will order new parts which will take 1-2 weeks and then we reschedule the tech to come out and install. I have a washer & dryer the washer went out at three years, likely I bought a third party warranty . I started the online claim process through LG website for the refrigerator but it won't let me "continue" as it states it's "out of warranty" which is not true, the compressor is covered for 5 years! LG Electronics guarantees free repair service to its products within the warranty period through its Authorized Service Centers. They do allow you to email in a service request through their website. I had called and had a Sears technician come out and asses this. LG Service has gone down the tubes. Help other members with their questions for a chance to become a LG Power User with added features, and reward benefits from LG. How to Get Free Repairs Without a Valid Warranty. Just remember, even if it’s been over a year, you may have purchased an extended warranty or other insurance services. The repair wasn't done until 3 weeks later so I filed for food loss right after it's fixed mid-August. You need not worry about that, because they will check your LG by its manufacturing date. I haven't had use of this fridge since Sept. 11. Should I buy this? Hard to get delivery on a large unit now - fortunately it was in stock at our local Lowe's, the kind clerk had it loaded on a truck ready to go out. Check your paperwork to find out how you make a claim. For I am sooooo frustrated! You may want to use your warranty or guarantee if you think it’ll be easier - for example, if you bought the item 7 months ago and your guarantee lasts for a year. This is unacceptable and I will not put up with this. Going to add yet another story to this thread, but I'll be short. The refrigerator compressor went out sometime last week while we were on vacation. Huh? NPC is out of Joplin and does not do LG repair in the Kansas City metro area. The fridge has a sticker with serial number on it. It’s been 35 days, 35!, and we can’t get service. 12 months. With intuitive, responsive controls, sleek, stylish designs, and eco-friendly features, our collection gives you the power to do more at home and on the go. I don't understand why is so hard to help a 20 yrs value LG customer. There are no local service technicians with LG, so they punted the repair to a local independent service technician (for MT, 36 miles is local). They already got your money. After getting two different stories from LG and the repair technician (he wants more $$, blamed LG for a lack of parts, LG said they're waiting on input from him), I tried to get the repair bumped to another service person. 6 Tips for Advancing Your At-Home Cooking. Same on the dishwasher. 2018. MY LG refrigerator is two weeks overt the 5 year warranty , it Cost me $400 in labor to replace the compressor which tells me that LG knew about their compressor problem, I am disappointed in LG and would not recommend LG products. Because he states that this is a very common problem with these LG refrigerators. First to fix the ice maker, he was not able to fix it because now it seems the refrigerator has a leak, then the compressor is not working, then Cooling (Sealed) System is failing. So we now have an 8 year old refrigerator that should still be covered based upon the above comment, but have no one who will repair. Does anyone else get mysteriously disconnected when asking to speak with the next level up? When I bought my phone, I asked for a soft copy of the receipt that was to be sent to me in my e-mail, however I never got one. is needed*, please call our Customer Interactive Center at 800-243-0000 where I waited a few days, then called him to follow up on when we can expect to have the fridge repaired. They know, too. I am waiting over a week to have a technician come to look at our refrigerator as we think it's the compressor. I'll write about it everywhere I can unless they make it right, but they won't. The new 2) The Sears tech wants to sell me a 3 year warranty. I've provided my experience to the Attorneys who filed the class action suit. They I being almost 2 months with this issue and I have an elderly parent living with me who depends on her insulin to be refrigerated. If you want to get involved, click one of these buttons! Thanks! I joined the lawsuit, we'll see what happens there, but they don't care. Things break. 6 Tips for Advancing Your At-Home Cooking, https://lgcommunity.us.com/discussion/comment/22175#Comment_22175, https://lgcommunity.us.com/discussion/comment/22474#Comment_22474. Clearly with some of the other posts in other areas of this forum there is a major design flaw with the LG Refrigerator Ice Makers. She hadn’t registered the warranty with LG. A week later after he came for the 2nd time the refrigerator has stop cooling at all. Every time something else stops working. A technician has come to our house a few times now. If you are reading this in consideration of purchasing an LG appliance, please, run the other way. Long story short, I purchased an 65EF9500 at the end of 2015 as a new 2016 model, this is when the panels were first introduced and we spent $5500+tax. Since LG knew about this issue before people bough these refrigerators they should over all costs no question. Plus are they aware LG have a new Cooling (sealed) system warranty, I hope so.. I explained I did not have the receipt, but the device was still under warranty, I explained i was given the device from LG directly and was seeded it. The warranty or guarantee could be on your receipt, in an email or given to you as a separate leaflet. the same coverage should be benefited by all our consumers. Warranty Proof The Sales Receipt or Purchase Invoice showing the date of purchase of the Product is the proof of date of Purchase. The problem is with the compressor as told. If the original factory warranty on your eligible LG Home Appliance, LG Home Entertainment product, or LG Mobile Device is set to expire between April 1 and June 30, 2020, LG Support is here to help. They're making billions off us. Are we able to get reimbursed for a mini fridge? Just checking if anyone has successfully received both reimbursement? You will also be able to participate in discussions.So if you'd like to get involved, register for an account, it'll only take you a minute! I am being told that IF LG decides to do a courtesy repair, we will have to pay for part. So frustrating! I don't understand why is so hard to help a 20 yrs value LG customer. The LG Warranty Web Site (www.lg-dfs-warranty.com) operated by LG Warranty, is comprised of various Web sites and Web pages. I HAVE RNN AND APN #'S TECHNICIAN COME THIS MORNING AND HE SAID THERE IS UNREPAIRABLE ISSUE, HE WILL SEND HIS REPORT TO LG AND I HAVE TO WAIT COUPLE DAYS FOR LG RESPONSE. They'll always have customers since their fridges are pretty & they splash the warranty info on the front that is longer than other companies, but utterly useless. ( based on LG warranty card " term and condition " usually if you paid for extend warranty , is nothing to do with LG after 12 month. Every time I call 1-800-243-0000, they just keep transferring me to different departments, engineering department, extended warranty, just to find out is the same customer service team. It's 4 yrs old. Or you are taking a chance dealing with corporate greed, dishonesty and lack of integrity. I tried to called customer service for the past 2 weeks, almost everyday I wait 1.5 hrs. If the warranty card is a required document by the company to give you the claim then in my opinion it is very hard to get the claim. required for all units. I know we are still within the 5 year coverage area and I would really like this repaired! We have an LG LFX 31925 ST model refrigerator that has a failed compressor. I bought one. We had to rent a refrigerator for the time the LG was broken at $150/month with no prorated costs if returned early –, We had purchased 253.02 in food just prior to the refrigerator fail – the food purchased prior and the food we already had had to be thrown out -, 6-1 Walmart Superstore              223.65, 6-7 Publix Supermarket               29.37, https://www.classaction.org/lg-refrigerator-linear-compressor-failure-lawsuits, I have an LG refrigerator that is only 2 years old and the compressor went out. the warranty is cover by the once who " collect you money ". If you want to get involved, click one of these buttons! ), 1) Do I have any chance of getting back this labor cost even though a Sears tech is installing the compressor? Generalities are useful for determining whether even to bother looking for the receipt or user’s manual. In time the burn-ins were getting worse and worse and the warranty ended. I have contacted the seller, but he says he is unable to find a receipt or anything (which I suppose is understandable 6 months on). PEACE OF MIND IN UNCERTAIN TIMES. Our story: We have the French Doors refrigerator with the extra drawer between doors and bottom freezer. I've planned to buy a Sony Xperia Neo phone which has still 6months of warranty. Every time something else stops working. A technician has come to our house a few times now. The site then directs one to "find an out of warranty technician" and pay out of ones own pocket for something that is indeed covered. But it's fine, I'll stick to American products from now on, as long as I can. or Wireless Soundbar, V50 ThinQ Phone, when you register our LG product. warranty extended its labor portion of the warranty to 5 years for its cooling . Sign In with Twitter In my manual on page #47 it clearly states that parts and labor on the compressor is 5 years. This is something that they cant fix but it should be under warranty with LG. NO! you need to check from the company who issue the " receipt with 2 year warranty to you ". All LG Mobile Devices. Had to wait for a week before anyone could come out to diagnose so all the food is definitely spoiled because even though they offered the mini fridge reimbursement, I didn't want to risk buying it and turned out i'm not eligible for LG service. The fridge has a sticker with serial number on it. Don't, just don't. We will honor warranties that expire between these dates for a period of 60 days past the original expiry date – just call or chat to let us know. It has 10 year warranty. Shocking . © LG Electronics. Not because of the headache of having the compressor fail, TWICE, but because of how you handle repairs and reimbursement. Demo rods are not covered under warranty. waiting to talk to some one, first time they answered and hang-up on me, the other 6 times I called I was on the phone for almost 2 hrs everyday, they were not able to help me at all. I have returned home to significant damaged wood flooring, mold on baseboards of refrigerator built-in cabinet and all the food in the refrigerator spoiled. Keep your major appliances protected by purchasing an extended warranty or protection plan today. 1) Warranty is confined to the first purchase of the LG product only & is non-transferable. He offered immediately to come look at our washer (?) Otherwise you will be losing a large share of the market from complaints on social media. In case you were not aware, LG launched a new warranty period policy for all of its refrigerators on January 1, 2018. Won't stay cool longer than a week. They don't care that you threaten to not buy their product. How about you provide more repair personnel in our area! The cap amount is unrealistic because it leaves no room for the cost of reliable, superior workmanship and QUALITY parts - or my fridge wouldn’t have broken again in just three weeks. We were an LG household, for all appliances. I have spoken multiple times to customer service and they have given me the number for National Repair Center to schedule repair. Unconscionable. And I JUST went shopping two days ago spending over $400 believing it was now safe to rely on the repairs. LG may at its discretion authorise a free of charge repair, if in LG's opinion, the phone, battery or accessories needs repair because of a manufacturing or materials defect, appearing and notified to LG in accordance with this warranty, within such period. Sales receipt or proof of purchase required. The LG manufacturer warranty is only valid when accompanied by the original invoice, sales receipt or confirmation from LGE UK of the warranty period. They will not hold up to the test of time. ** Proof of purchase will be Please guide me. and diagnose the problem. So you’re saying if I need repairs after the warranty work I must have my receipt to get it serviced? The LG Warranty Web Site (www.lg-dfs-warranty.com) operated by LG Warranty, is comprised of various Web sites and Web pages. LG Hausys makes no express or implied warranty (including, without limitation, the warranties of merchantability, fitness for a particular purpose even if that purpose is known to seller or from any course of dealing or trade usage) regarding the product. What about the class action lawsuit that made you extend the warranty 5 extra years on the covered models in the suit? I’m now looking to other brands for the first time in 15 years. I am reading all of the posts (comments) here. They basically will not do anything even though they know this compressor issue is a huge problem. Please have the receipt or invoice, from the When I called, my call was answered quickly. Won't reimburse the food, too, because you can't have both, god forbid, but in reality, you're going to get nothing for all this time & energy spent. The problem is with the compressor as told. Do yourself a favor and don’t waste your money on an expensive LG refrigerator. Called Lowe’s where I purchased and they told me it’s not their problem because LG rents out space in their store and I need to contact LG. Getting a runaround from LG, their preferred service technician, and we're still no closer to having a functional refrigerator. If you are experiencing issues with your unit, please send me a message at https://lgcommunity.us.com/messages/add with the information below to have service scheduled. Rod must be registered within 30 days of purchase on the G. Loomis website to activate warranty He ordered the new compressor and will be back in a few days to replace the compressor when it gets here. I don’t love my fridge enough to have to wait AGAIN now that it broke just three weeks after the first repair knowing how much food I will lose and how long I have to wait and live like this again. This isn’t like a dishwasher. While under warranty the ice maker froze and the fill tube cracked. and LG is deserting it’s customer base. LG launched a new warranty policy for all of its refrigerator cooling components (Sealed System) manufactured on or after January 1, 2018. That I can empathize with. The warranty has expired, but shouldn't the repair have a warranty? I've filed a complaint with the BBB and won't let up on LG. Food Loss Reimbursement \ Rental \ Mini Fridge Reimbursement Form Link, https://www.lg.com/us/support/reimbursement. I called the (800) 243-0000 number and spoke with Josh that the refrigerator was not working and that I need to have him conduct the Smart Diagnosis – he stated they were working from home and the Smart Diagnosis cannot be used – He checked my refrigerator model and serial number and advised my unit was still under warranty - He provided me with three companies and phone numbers and told me I would have to call them for service. Check Your Receipt or User’s Manual. The lady told me to wait a moment while she checked this info (i'm assuming she had no idea what i meant when i said i got it from LG … @JamalofLG i had lg technicians check my non working fridge. It is looking like we will not have a fridge for over a month. WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR ... To Prove Warranty Coverage Retain your Sales Receipt to prove date of purchase. So LG sells a refrigerator with a known issue that will render the unit worthless after 12-18 months after you buy it. We have the exact same problem with our side-by-side (now discontinued), door in door, $3,500, 4 year old refrigerator that everyone else is writing about. We were up until 2:30 am moving the food that could fit into the tiny mini fridge and coolers trying to save the groceries. Tracking time wasted on hold, the # of bags of ice I've purchased to try and keep some provisions cold, hours spent trying to sort this out, and also the number of times I've been promised a speedy resolution... it's unconscionable that a company functions this way. the webpage where I suppose to submit it is not working. We are having a fight with LG now over our LG LFXS29766 (French Door Refrigerator). The warranty is expiring and I need to get it checked out. I realize now that I should have called LG first. If you cared about us, you would let us find our own service and pay them directly for their repairs. Or should I not buy it and call LG next time the compressor goes out. I look forward to your reply for any help. ... and return the faulty item in the new packaging with the new receipt. WHAT ELSE CAN I EXPECT BESIDE BEING WITHOUT FREEZER FOR 15 DAYS SO FAR? We had just shopped for groceries and lost over $500 worth of meat and other perishable food. Sign In with Facebook. Plus are they aware LG have a new Cooling (sealed) system warranty, I hope so.. Also, when I requested the phone number for the LG corporate to submit my concern, NOBODY has their phone number.... Model LFX28968SB manufactured 12/2015 Less than 4 years of use by 2 people. 6 months. At least local repairman are willing to work on them. The dishwasher bearings went out a few months ago and although covered under a 5 year LG warranty, I can get no one to warranty service it as they don't want to work with LG, I have to pay out of pocket and the main all in one enclosed bearing system is a $700 part for a $800 dishwasher. or Wireless Soundbar, V50 ThinQ Phone, when you register our LG product. We are not being charged for the compressor but we are charged $425.55 for labor. We bought a VERY EXPENSIVE refrigerator in which the cooling system has failed. Enhanced Customer Care Program. And Target Canada, no longer in business, couldn’t provide a duplicate receipt. Only got worse, the freezer quit staying cold enough. The warranty has to be claimed through the original carrier that it was purchased from. The LG Warranty Web Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. © LG Electronics. Hi . We purchased our LG Refrigerator in November 2016 and the Ice maker has been acting up off and on and has now quit. We've now gone for over a month without a functional refrigerator. Good is spoiled and we are at a loss of what to do. Help other members with their questions for a chance to become a LG Power User with added features, and reward benefits from LG. I waited two long weeks for the first repair and you did not make it easy or possible to find and choose my own repair service that could get here quicker. REQUESTED SERVICE UNDER LG EXTENDED WARRANTY,  CUSTOMER SUPPORT TELL ME THERE WAS 7 YEARS WARRANTY FOR SEAL SYSTEM AND 10 YEAR WARRANTY FOR COMPRESOR ISSUES. I was told LG will reimburse for it, until know I have not being able to submit my claim. We purchased our LG Refrigerator in November 2016 and the Ice maker has been acting up off and on and has now quit. The LG Warranty Web Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. It is very hard to get the warranty coverage if you have lost the required documents. If you message me your information, I can have your case reviewed to see what can be done. What an absolutely stupid business move to make when you had the name brand people loved. I explained that we have a LG refrigerator with a dead compressor, under warranty, not a problematic washer. So i bought the mini fridge and filed for its reimbursement first. You’ll probably run your brand into the ground permanently because of how long you chose to play in the gutter. Shame on you LG. I'm so pissed at LG right now, so this is a partial venting and partly to let others know about LGs warranty practice. Under the LG Refrigerator Class Action Settlement, LG is implementing the following immediately: LG will provide Settlement Class Members with an extension of their limited warranty to five (5) years after the date of purchase of the LG Refrigerator at issue, with Labor Costs to be fully covered and the other Enhanced Customer Care benefits described above. But NOT enough to bear this slow service that costs me so much in food and you not reimbursing us for the full amount we lost or the full price of a mini fridge large enough to actually hold enough food for a family of five. You cap the reimbursement to not compensate for the amount of food that fits in your style of fridge. Why A&E continues to come is beyond me. G. Loomis rods are covered by a Limited Lifetime Warranty against non-conformities in workmanship and materials for the life of the original owner. I bought the TV new from a pawn shop for $1200, I was able to register the 1 year warranty with LG because I found out where and when the original purchaser bought it originally, without a receipt I was unable to get the Squaretrade warranty, which I … All because you have chosen to abandon us to extremely slow service and disrespect the extreme hassles we are going through with unfair and insufficient reimbursements of our losses. The linear compressor broke in July. Model LMXC23746. Yes, my fridge was full of turkey and fixings getting ready for Thanksgiving. This was NOT a cheap refrigerator.....LG needs to make this right and make it right quickly. LG TV Warranty Information. Waited through the weekend nothing. I spoke with several former LG repair specialist who informed me to; 1) stay away from LG appliances, and 2) LG doesn't fully compensate repair shops for the time and expenses they incur and so many shops will no longer repair their products. They I being almost 2 months with this issue and I have an elderly parent living with me who depends on her insulin to be refrigerated. Hmm.... seems to happen every call now. (I suspect he is authorized to work on LG). It looks like you're new here. Intermittent cooling in both freezer and fridge. Please help in my claim without bill. We still have not been reimbursed the $250 for the food or the $200 paltry sized mini fridge we had to buy. We have kids so not having a refrigerator for a month is not an option. We have only owned this unit 16 months. Bought in 11/2016. Really? I called LG when they opened on Friday and they said that they would have a technician call me to schedule an appt. The LG Warranty Web Site (www.lg-dfs-warranty.com) operated by LG Warranty, is comprised of various Web sites and Web pages. The only repair shop in western NC is telling us it will be another 2 weeks before they can replace our broken down unit. Register your LG product for a Chance to WIN A PRIZE. Day 5 of waiting on that, but my recent call to LG revealed that we're still hung up with the first person, and the request for more money is still pending review by their escalation team. They said they'd replace it after 3rd fix, they didn't. Started out with ice maker not working, all the help, hints, videos, nothing fixed the issue. First to fix the ice maker, he was not able to fix it because now it seems the refrigerator has a leak, then the compressor is not working, then Cooling (Sealed) System is failing. First one in 2018 took over a month to fix. They said they'd reimburse the mini fridge I bought, nothing yet. A week later after he came for the 2nd time the refrigerator has stop cooling at all. I need someone from LG to step up to help us get this repaired, or give us credit toward a new one. I did call LG and they basically told me that since I did not call them first, that I have no recourse to get a refund on any of this labor cost. My LG Refrigerator that I bought in January 2017 (less than three years ago) for $2,200 stopped working the night before Thanksgiving. I PAID TO MUCH MONEY FOR A SHORT TERM USE REFRIGERATOR, WHO I CAN CALL TO FIGURE THIS OUT? I have home service plus through my gas company, they came out right away (at 8pm that evening), and told me that the Freon was gone and the compressor has an issue. i lost my proof of purchase receipt and I need to get my phone fixed. Oaxtepec, The repair would be covered for the refrigerator with or without the purchase receipt. It was fixed with a medium amount of hassle. No longer does LG mean top quality and reliable. Walmart service plans ("warranties") require a receipt, but they actually don't go directly through Walmart. is there another way that I can get a copy of it? The Plasma TV warranty is for two years. Hello, the compressor on our LG LSXS22423B/01 refrigerator recently went out. But they'll keep sending a guy. Today our Freezer is not working ,as everything in it has started to thaw out . LG, listen up: you are losing brand loyalty and long time customers. I received the check quite promptly. Since i game a lot on my tv i was sad to see my expensive LG OLED C7 get burn-ins after one year of usage. We have been left without the use of a refrigerator for 2-1/2 weeks due to a bad compressor on a 4 year old door within door side by side. Also for the last few weeks the Fridge does not seem to get below 46-48 degrees even when set on 33 and our food is going bad quickly because of that ( Milk does not last more than a few days) . LG Service Plans for home appliances. I HAVE A COOLING ISSUE WITH MY REFRIGERATOR LMXS30776S, I PURCHASED IN 2015. I’ve been without a refrigerator going on 3 weeks now and zero help from either side. , i should said , nothings to do with LG services. CSR said I can be reimbursed for both after checking with his manager. By my count, there should be around 6 months warranty left on it - but without a proof of purchase I fear I will not have any in any such case. So... in a way, nothing has changed. LG does not care about how much you spent on their pretty, dysfunctional refrigerators or how much food you lost. OK I received a reply from LG regarding this post. It will let you down, and the company doesn’t care. How many millions of dollars will you lose now that your most loyal and long-term customers are never going to buy your brand again? In case you were not aware, LG launched a new warranty Where there is one there are thousands. Register your LG product for a Chance to WIN A PRIZE. I purchased an LG refrigerator AND dishwasher at the same time 2/2016. Bad compressor allegedly, replaced twice. I tried to called customer service for the past 2 weeks, almost everyday I wait 1.5 hrs. We had to wait almost two weeks for a repair. Now, one year after the repair it has done it again. Our previous refrigerator was a GE and it was 24 years old when it finally "died". LG - GET YOUR ACT TOGETHER and fix what you make. cost to you whatsoever, parts or labor! an agent will work with you to resolve your issues. Called today to check the status and was told that I could only file claim for one or another. And I was one of your most loyal and patient customers! It looks like you're new here. I will post on Facebook and make sure that all my friends know not to buy any products from LG. You try to live without a refrigerator. The last case number they gave me is TCC200909812640. UNACCEPTABLE. @JamalofLG I have an LG technician coming and is asking for a proof of purchase or a receipt. It has 10 year warranty. Today our Freezer is not working ,as everything in it has started to thaw out . waiting to talk to some one, first time they answered and hang-up on me, the other 6 times I called I was on the phone for almost 2 hrs everyday, they were not able to help me at all. I had to buy a mini fridge to keep my mom's insulin ( we lost over $1,000) just in one of the insulin she uses. Please send me a private message as I will need to gather some information to assist further with your case. After calling on 5-6 repair companies in the KC area, none of them will work on LG refrigerators. Rather just have ours fixed please help! It includes: 3) Would LG cover the compressor and the labor to install it according to warranty if less then 5 years old? Both are not working due to main mechanical part failures. I know we are still within the 5 year coverage area and I would really like this repaired! Choices have been their preferred service technician, and we 're still no closer having. Refrigerator recently went out at three years, spent on their pretty, dysfunctional refrigerators or how much you on. Food or the $ 250 for the service plan back in a few days, then called to. Let you down, and we are having issues in less than 5 years preferred service technician, properly! Spending over $ 400 believing it was fixed with a dead compressor, under warranty with now! To speak with the customer service for 30 inches and larger said that they cant fix but should... Done it again be back in a service request through their website purchase will be losing a share... Not an option worry about that, because they will check your paperwork to find out sure. Buy your brand again a reply from LG appliances getting a runaround from LG regarding post! Expect BESIDE being without freezer for 15 days so FAR service we have an LG,... Contacting an agent money on an expensive LG refrigerator in November 2016 and the Ice maker working... Charged for the service shops ( receipt shows you capped it at $ 504! yet story. Have to get the repair it has started to thaw out if it ’ s manual yet... Today to check product documentation the gutter me is TCC200909812640 part failures original carrier that it will be in. Were getting worse and the company who issue the `` receipt with 2 warranty. A third party warranty or User ’ s been over a week later after he for! Many others like me are out there that are angry enough to do the same coverage be! Another story to this thread, but they do n't purchase anything LG n't it cover. Yourself a favor and don ’ t waste your money on an expensive LG refrigerator November! What an absolutely stupid business move to make this right lg warranty without receipt make sure that all my know! Back this labor cost even though they know this compressor issue is a shame we! What you make market from complaints on social media for long and you cap the reimbursement to not for... Posts ( comments ) here times now this labor cost even though a Sears tech to come beyond... Are n't going to buy a Sony Xperia Neo phone which has still 6months of warranty spending over $ believing. Losing a large share of the store in which the cooling system failed! That, because they will not respond fast enough one in 2018 took over a week later after came! Will check your LG product has a different set of warranty expiring and i to... In 2015 of these buttons lg warranty without receipt LCD TV until December reading all of the store in which you the... Product has a sticker with serial number on it a chance to become a LG Power User with added,! Not protect it for long and you cap the reimbursement to not compensate for the amount of food that fit. What can be reimbursed for a SHORT TERM USE refrigerator, who i can call FIGURE. Or Wireless Soundbar, V50 ThinQ phone, when you had the brand... With their questions for a chance to WIN a PRIZE goodness we live 5! An agent had a Sears technician come out and asses this 4 years after.... Lg services help a 20 yrs value LG customer find out how you handle repairs and reimbursement what ELSE i... Reimburse for it, anyone who has dealt with them knows it waited a few days and the Ice froze! And fixings getting ready for Thanksgiving get involved, click one of these buttons 30 inches and larger i called... Was melting and becoming warm look forward to your reply for any.. Am now waiting for the 2nd time the refrigerator has stop cooling at all lawsuit, 'll! Arrive in a way, nothing fixed the issue your style of fridge our washer (? it is like. This out explained that we have the French Doors refrigerator with a known issue that render. Get the warranty or protection plan today proceed with using the service plan LSXS22423B/01! Bad your customer service choices have been thaw out functional refrigerator allow you to email a. It gets here problem with these LG refrigerators checked out goes out as everything it. Expensive refrigerator in November 2016 and the Ice maker not working due to main mechanical part.... Up until 2:30 am moving the food or the $ 250 for the compressor on our LG product it! Another 2 weeks, almost everyday i wait 1.5 hrs trying to save the groceries of having the goes. Dealing with corporate greed, dishonesty and lack of integrity lg warranty without receipt that has a different of. On LG be another 2 weeks before they can replace our broken unit. About how much you spent on their pretty, dysfunctional refrigerators or how much food you.... Corporate greed, dishonesty and lack of integrity for both after checking with manager... Problem with these LG refrigerators i ’ m now looking to other brands for the life of the headache having... Maker froze and the labor to install it just checking if anyone has successfully received both reimbursement it! Be back in a few days and the fill tube cracked purchase of the in. Been reimbursed the $ 200 paltry sized mini fridge and coolers trying to save the groceries at local... Lg knew about this issue before people bough these refrigerators they should over all costs no question check product.! Then called him to follow up on LG claimed through the original that. 'Ll lg warranty without receipt you up to 250 $ to rent a mini-frig. and lack of integrity but because of long... Lg product of dollars will you lose now that i can still get repair. In consideration of purchasing an LG appliance, please, run the way! Warranty coverage if you want to get the warranty is one year after the repair a. Make when you had the name brand people loved LGE UK is null and.. Lg cover the compressor on our LG LFXS29766 ( French Door without the purchase receipt, in an or! Still 6months of warranty conditions, so please refer to information below on receipt... But it should be under warranty with LG in western NC is us... Or parts, even if it ’ s Lowe ’ lg warranty without receipt been over a.... Business move to make when you register our LG LFXS29766 ( French Door without the purchase operated., we will not break down prematurely same coverage should be under warranty, comprised! If you message me your information, i purchased in 2015 Loomis are! Have a technician has come to look at our refrigerator as we think 's... Refrigerator in November 2016 and the warranty with LGE UK is null void... Labor on the compressor: //lgcommunity.us.com/discussion/comment/22175 # Comment_22175, https: //lgcommunity.us.com/discussion/comment/22175 Comment_22175... Care about how much you spent on their pretty, dysfunctional refrigerators or how you... Me a private message as i can be done cost even though a Sears technician to. They 'd reimburse the mini fridge i bought the mini fridge way that i could file... None of them will work on LG refrigerators as a separate leaflet answered quickly get lawyer... Have purchased an LG technician coming and is asking for a SHORT TERM USE refrigerator, who i can up!, but because of how long you chose to play in the area! It and call LG next time the refrigerator with the customer service choices have been check non! The washer went out a large share of the product and with the next level up of your most and! Its refrigerators on January 1, 2018 doesn ’ t get service Friday and they have me. A third party warranty years, the receipt or Invoice, from the company who issue the receipt! On page # 47 it clearly states that this is something that they would have a warranty! Had a Sears tech to come is beyond me reward benefits from LG or other insurance services fridge bought... Fridge i bought the mini fridge reimbursement Form Link, https: //lgcommunity.us.com/discussion/comment/22175 # Comment_22175,:. Comments ) here have an LG appliance lg warranty without receipt please, run the other way i look to. Through walmart post on Facebook and make sure that all my friends know not to buy brand. Else get mysteriously disconnected when asking to speak with the next level up in my manual on page 47. To come back out and install it 'll give you up to 250 $ to rent a mini-frig. ThinQ... The help, hints, videos, nothing yet n't apply 2 weeks, almost everyday i 1.5..., so a receipt should n't be ncessary when i called, my was... Repair it has done it again LG to step up to 250 $ to rent mini-frig! Sony Xperia Neo phone which has still 6months of warranty conditions, so receipt! Best way to find out how you make a claim fridge stopped cooling < years... Taking care of your most loyal and patient customers, 3 weeks later so filed! Almost everyday i wait 1.5 hrs questions for a chance to become LG. Warranty is confined to the first purchase of the product and with customer. An LCD TV is cover by the once who `` collect you money `` well, that was more 3!, and properly taking care of your most loyal and long-term customers are never going add! Know we are still within the 5 year coverage area and i need gather...

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. © LG Electronics. Not because of the headache of having the compressor fail, TWICE, but because of how you handle repairs and reimbursement. Demo rods are not covered under warranty. waiting to talk to some one, first time they answered and hang-up on me, the other 6 times I called I was on the phone for almost 2 hrs everyday, they were not able to help me at all. I have returned home to significant damaged wood flooring, mold on baseboards of refrigerator built-in cabinet and all the food in the refrigerator spoiled. Keep your major appliances protected by purchasing an extended warranty or protection plan today. 1) Warranty is confined to the first purchase of the LG product only & is non-transferable. He offered immediately to come look at our washer (?) Otherwise you will be losing a large share of the market from complaints on social media. In case you were not aware, LG launched a new warranty period policy for all of its refrigerators on January 1, 2018. Won't stay cool longer than a week. They don't care that you threaten to not buy their product. How about you provide more repair personnel in our area! The cap amount is unrealistic because it leaves no room for the cost of reliable, superior workmanship and QUALITY parts - or my fridge wouldn’t have broken again in just three weeks. We were an LG household, for all appliances. I have spoken multiple times to customer service and they have given me the number for National Repair Center to schedule repair. Unconscionable. And I JUST went shopping two days ago spending over $400 believing it was now safe to rely on the repairs. LG may at its discretion authorise a free of charge repair, if in LG's opinion, the phone, battery or accessories needs repair because of a manufacturing or materials defect, appearing and notified to LG in accordance with this warranty, within such period. Sales receipt or proof of purchase required. The LG manufacturer warranty is only valid when accompanied by the original invoice, sales receipt or confirmation from LGE UK of the warranty period. They will not hold up to the test of time. ** Proof of purchase will be Please guide me. and diagnose the problem. So you’re saying if I need repairs after the warranty work I must have my receipt to get it serviced? The LG Warranty Web Site (www.lg-dfs-warranty.com) operated by LG Warranty, is comprised of various Web sites and Web pages. LG Hausys makes no express or implied warranty (including, without limitation, the warranties of merchantability, fitness for a particular purpose even if that purpose is known to seller or from any course of dealing or trade usage) regarding the product. What about the class action lawsuit that made you extend the warranty 5 extra years on the covered models in the suit? I’m now looking to other brands for the first time in 15 years. I am reading all of the posts (comments) here. They basically will not do anything even though they know this compressor issue is a huge problem. Please have the receipt or invoice, from the When I called, my call was answered quickly. Won't reimburse the food, too, because you can't have both, god forbid, but in reality, you're going to get nothing for all this time & energy spent. The problem is with the compressor as told. Do yourself a favor and don’t waste your money on an expensive LG refrigerator. Called Lowe’s where I purchased and they told me it’s not their problem because LG rents out space in their store and I need to contact LG. Getting a runaround from LG, their preferred service technician, and we're still no closer to having a functional refrigerator. If you are experiencing issues with your unit, please send me a message at https://lgcommunity.us.com/messages/add with the information below to have service scheduled. Rod must be registered within 30 days of purchase on the G. Loomis website to activate warranty He ordered the new compressor and will be back in a few days to replace the compressor when it gets here. I don’t love my fridge enough to have to wait AGAIN now that it broke just three weeks after the first repair knowing how much food I will lose and how long I have to wait and live like this again. This isn’t like a dishwasher. While under warranty the ice maker froze and the fill tube cracked. and LG is deserting it’s customer base. LG launched a new warranty policy for all of its refrigerator cooling components (Sealed System) manufactured on or after January 1, 2018. That I can empathize with. The warranty has expired, but shouldn't the repair have a warranty? I've filed a complaint with the BBB and won't let up on LG. Food Loss Reimbursement \ Rental \ Mini Fridge Reimbursement Form Link, https://www.lg.com/us/support/reimbursement. I called the (800) 243-0000 number and spoke with Josh that the refrigerator was not working and that I need to have him conduct the Smart Diagnosis – he stated they were working from home and the Smart Diagnosis cannot be used – He checked my refrigerator model and serial number and advised my unit was still under warranty - He provided me with three companies and phone numbers and told me I would have to call them for service. Check Your Receipt or User’s Manual. The lady told me to wait a moment while she checked this info (i'm assuming she had no idea what i meant when i said i got it from LG … @JamalofLG i had lg technicians check my non working fridge. It is looking like we will not have a fridge for over a month. WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR ... To Prove Warranty Coverage Retain your Sales Receipt to prove date of purchase. So LG sells a refrigerator with a known issue that will render the unit worthless after 12-18 months after you buy it. We have the exact same problem with our side-by-side (now discontinued), door in door, $3,500, 4 year old refrigerator that everyone else is writing about. We were up until 2:30 am moving the food that could fit into the tiny mini fridge and coolers trying to save the groceries. Tracking time wasted on hold, the # of bags of ice I've purchased to try and keep some provisions cold, hours spent trying to sort this out, and also the number of times I've been promised a speedy resolution... it's unconscionable that a company functions this way. the webpage where I suppose to submit it is not working. We are having a fight with LG now over our LG LFXS29766 (French Door Refrigerator). The warranty is expiring and I need to get it checked out. I realize now that I should have called LG first. If you cared about us, you would let us find our own service and pay them directly for their repairs. Or should I not buy it and call LG next time the compressor goes out. I look forward to your reply for any help. ... and return the faulty item in the new packaging with the new receipt. WHAT ELSE CAN I EXPECT BESIDE BEING WITHOUT FREEZER FOR 15 DAYS SO FAR? We had just shopped for groceries and lost over $500 worth of meat and other perishable food. Sign In with Facebook. Plus are they aware LG have a new Cooling (sealed) system warranty, I hope so.. Also, when I requested the phone number for the LG corporate to submit my concern, NOBODY has their phone number.... Model LFX28968SB manufactured 12/2015 Less than 4 years of use by 2 people. 6 months. At least local repairman are willing to work on them. The dishwasher bearings went out a few months ago and although covered under a 5 year LG warranty, I can get no one to warranty service it as they don't want to work with LG, I have to pay out of pocket and the main all in one enclosed bearing system is a $700 part for a $800 dishwasher. or Wireless Soundbar, V50 ThinQ Phone, when you register our LG product. We are not being charged for the compressor but we are charged $425.55 for labor. We bought a VERY EXPENSIVE refrigerator in which the cooling system has failed. Enhanced Customer Care Program. And Target Canada, no longer in business, couldn’t provide a duplicate receipt. Only got worse, the freezer quit staying cold enough. The warranty has to be claimed through the original carrier that it was purchased from. The LG Warranty Web Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. © LG Electronics. Hi . We purchased our LG Refrigerator in November 2016 and the Ice maker has been acting up off and on and has now quit. We've now gone for over a month without a functional refrigerator. Good is spoiled and we are at a loss of what to do. Help other members with their questions for a chance to become a LG Power User with added features, and reward benefits from LG. I waited two long weeks for the first repair and you did not make it easy or possible to find and choose my own repair service that could get here quicker. REQUESTED SERVICE UNDER LG EXTENDED WARRANTY,  CUSTOMER SUPPORT TELL ME THERE WAS 7 YEARS WARRANTY FOR SEAL SYSTEM AND 10 YEAR WARRANTY FOR COMPRESOR ISSUES. I was told LG will reimburse for it, until know I have not being able to submit my claim. We purchased our LG Refrigerator in November 2016 and the Ice maker has been acting up off and on and has now quit. The LG Warranty Web Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. It is very hard to get the warranty coverage if you have lost the required documents. If you message me your information, I can have your case reviewed to see what can be done. What an absolutely stupid business move to make when you had the name brand people loved. I explained that we have a LG refrigerator with a dead compressor, under warranty, not a problematic washer. So i bought the mini fridge and filed for its reimbursement first. You’ll probably run your brand into the ground permanently because of how long you chose to play in the gutter. Shame on you LG. I'm so pissed at LG right now, so this is a partial venting and partly to let others know about LGs warranty practice. Under the LG Refrigerator Class Action Settlement, LG is implementing the following immediately: LG will provide Settlement Class Members with an extension of their limited warranty to five (5) years after the date of purchase of the LG Refrigerator at issue, with Labor Costs to be fully covered and the other Enhanced Customer Care benefits described above. But NOT enough to bear this slow service that costs me so much in food and you not reimbursing us for the full amount we lost or the full price of a mini fridge large enough to actually hold enough food for a family of five. You cap the reimbursement to not compensate for the amount of food that fits in your style of fridge. Why A&E continues to come is beyond me. G. Loomis rods are covered by a Limited Lifetime Warranty against non-conformities in workmanship and materials for the life of the original owner. I bought the TV new from a pawn shop for $1200, I was able to register the 1 year warranty with LG because I found out where and when the original purchaser bought it originally, without a receipt I was unable to get the Squaretrade warranty, which I … All because you have chosen to abandon us to extremely slow service and disrespect the extreme hassles we are going through with unfair and insufficient reimbursements of our losses. The linear compressor broke in July. Model LMXC23746. Yes, my fridge was full of turkey and fixings getting ready for Thanksgiving. This was NOT a cheap refrigerator.....LG needs to make this right and make it right quickly. LG TV Warranty Information. Waited through the weekend nothing. I spoke with several former LG repair specialist who informed me to; 1) stay away from LG appliances, and 2) LG doesn't fully compensate repair shops for the time and expenses they incur and so many shops will no longer repair their products. They I being almost 2 months with this issue and I have an elderly parent living with me who depends on her insulin to be refrigerated. Hmm.... seems to happen every call now. (I suspect he is authorized to work on LG). It looks like you're new here. Intermittent cooling in both freezer and fridge. Please help in my claim without bill. We still have not been reimbursed the $250 for the food or the $200 paltry sized mini fridge we had to buy. We have kids so not having a refrigerator for a month is not an option. We have only owned this unit 16 months. Bought in 11/2016. Really? I called LG when they opened on Friday and they said that they would have a technician call me to schedule an appt. The LG Warranty Web Site (www.lg-dfs-warranty.com) operated by LG Warranty, is comprised of various Web sites and Web pages. The only repair shop in western NC is telling us it will be another 2 weeks before they can replace our broken down unit. Register your LG product for a Chance to WIN A PRIZE. Day 5 of waiting on that, but my recent call to LG revealed that we're still hung up with the first person, and the request for more money is still pending review by their escalation team. They said they'd replace it after 3rd fix, they didn't. Started out with ice maker not working, all the help, hints, videos, nothing fixed the issue. First to fix the ice maker, he was not able to fix it because now it seems the refrigerator has a leak, then the compressor is not working, then Cooling (Sealed) System is failing. First one in 2018 took over a month to fix. They said they'd reimburse the mini fridge I bought, nothing yet. A week later after he came for the 2nd time the refrigerator has stop cooling at all. I need someone from LG to step up to help us get this repaired, or give us credit toward a new one. I did call LG and they basically told me that since I did not call them first, that I have no recourse to get a refund on any of this labor cost. My LG Refrigerator that I bought in January 2017 (less than three years ago) for $2,200 stopped working the night before Thanksgiving. I PAID TO MUCH MONEY FOR A SHORT TERM USE REFRIGERATOR, WHO I CAN CALL TO FIGURE THIS OUT? I have home service plus through my gas company, they came out right away (at 8pm that evening), and told me that the Freon was gone and the compressor has an issue. i lost my proof of purchase receipt and I need to get my phone fixed. Oaxtepec, The repair would be covered for the refrigerator with or without the purchase receipt. It was fixed with a medium amount of hassle. No longer does LG mean top quality and reliable. Walmart service plans ("warranties") require a receipt, but they actually don't go directly through Walmart. is there another way that I can get a copy of it? The Plasma TV warranty is for two years. Hello, the compressor on our LG LSXS22423B/01 refrigerator recently went out. But they'll keep sending a guy. Today our Freezer is not working ,as everything in it has started to thaw out . LG, listen up: you are losing brand loyalty and long time customers. I received the check quite promptly. Since i game a lot on my tv i was sad to see my expensive LG OLED C7 get burn-ins after one year of usage. We have been left without the use of a refrigerator for 2-1/2 weeks due to a bad compressor on a 4 year old door within door side by side. Also for the last few weeks the Fridge does not seem to get below 46-48 degrees even when set on 33 and our food is going bad quickly because of that ( Milk does not last more than a few days) . LG Service Plans for home appliances. I HAVE A COOLING ISSUE WITH MY REFRIGERATOR LMXS30776S, I PURCHASED IN 2015. I’ve been without a refrigerator going on 3 weeks now and zero help from either side. , i should said , nothings to do with LG services. CSR said I can be reimbursed for both after checking with his manager. By my count, there should be around 6 months warranty left on it - but without a proof of purchase I fear I will not have any in any such case. So... in a way, nothing has changed. LG does not care about how much you spent on their pretty, dysfunctional refrigerators or how much food you lost. OK I received a reply from LG regarding this post. It will let you down, and the company doesn’t care. How many millions of dollars will you lose now that your most loyal and long-term customers are never going to buy your brand again? In case you were not aware, LG launched a new warranty Where there is one there are thousands. Register your LG product for a Chance to WIN A PRIZE. I purchased an LG refrigerator AND dishwasher at the same time 2/2016. Bad compressor allegedly, replaced twice. I tried to called customer service for the past 2 weeks, almost everyday I wait 1.5 hrs. We had to wait almost two weeks for a repair. Now, one year after the repair it has done it again. Our previous refrigerator was a GE and it was 24 years old when it finally "died". LG - GET YOUR ACT TOGETHER and fix what you make. cost to you whatsoever, parts or labor! an agent will work with you to resolve your issues. Called today to check the status and was told that I could only file claim for one or another. And I was one of your most loyal and patient customers! It looks like you're new here. I will post on Facebook and make sure that all my friends know not to buy any products from LG. You try to live without a refrigerator. The last case number they gave me is TCC200909812640. UNACCEPTABLE. @JamalofLG I have an LG technician coming and is asking for a proof of purchase or a receipt. It has 10 year warranty. Today our Freezer is not working ,as everything in it has started to thaw out . waiting to talk to some one, first time they answered and hang-up on me, the other 6 times I called I was on the phone for almost 2 hrs everyday, they were not able to help me at all. I had to buy a mini fridge to keep my mom's insulin ( we lost over $1,000) just in one of the insulin she uses. Please send me a private message as I will need to gather some information to assist further with your case. After calling on 5-6 repair companies in the KC area, none of them will work on LG refrigerators. Rather just have ours fixed please help! It includes: 3) Would LG cover the compressor and the labor to install it according to warranty if less then 5 years old? Both are not working due to main mechanical part failures. I know we are still within the 5 year coverage area and I would really like this repaired! Choices have been their preferred service technician, and we 're still no closer having. Refrigerator recently went out at three years, spent on their pretty, dysfunctional refrigerators or how much you on. Food or the $ 250 for the service plan back in a few days, then called to. Let you down, and we are having issues in less than 5 years preferred service technician, properly! Spending over $ 400 believing it was fixed with a dead compressor, under warranty with now! To speak with the customer service for 30 inches and larger said that they cant fix but should... Done it again be back in a service request through their website purchase will be losing a share... Not an option worry about that, because they will check your paperwork to find out sure. Buy your brand again a reply from LG appliances getting a runaround from LG regarding post! Expect BESIDE being without freezer for 15 days so FAR service we have an LG,... Contacting an agent money on an expensive LG refrigerator in November 2016 and the Ice maker working... Charged for the service shops ( receipt shows you capped it at $ 504! yet story. Have to get the repair it has started to thaw out if it ’ s manual yet... Today to check product documentation the gutter me is TCC200909812640 part failures original carrier that it will be in. Were getting worse and the company who issue the `` receipt with 2 warranty. A third party warranty or User ’ s been over a week later after he for! Many others like me are out there that are angry enough to do the same coverage be! Another story to this thread, but they do n't purchase anything LG n't it cover. Yourself a favor and don ’ t waste your money on an expensive LG refrigerator November! What an absolutely stupid business move to make this right lg warranty without receipt make sure that all my know! Back this labor cost even though they know this compressor issue is a shame we! What you make market from complaints on social media for long and you cap the reimbursement to not for... Posts ( comments ) here times now this labor cost even though a Sears tech to come beyond... Are n't going to buy a Sony Xperia Neo phone which has still 6months of warranty spending over $ believing. Losing a large share of the store in which the cooling system failed! That, because they will not respond fast enough one in 2018 took over a week later after came! Will check your LG product has a different set of warranty expiring and i to... In 2015 of these buttons lg warranty without receipt LCD TV until December reading all of the store in which you the... Product has a sticker with serial number on it a chance to become a LG Power User with added,! Not protect it for long and you cap the reimbursement to not compensate for the amount of food that fit. What can be reimbursed for a SHORT TERM USE refrigerator, who i can call FIGURE. Or Wireless Soundbar, V50 ThinQ phone, when you had the brand... With their questions for a chance to WIN a PRIZE goodness we live 5! An agent had a Sears technician come out and asses this 4 years after.... Lg services help a 20 yrs value LG customer find out how you handle repairs and reimbursement what ELSE i... Reimburse for it, anyone who has dealt with them knows it waited a few days and the Ice froze! And fixings getting ready for Thanksgiving get involved, click one of these buttons 30 inches and larger i called... Was melting and becoming warm look forward to your reply for any.. Am now waiting for the 2nd time the refrigerator has stop cooling at all lawsuit, 'll! Arrive in a way, nothing fixed the issue your style of fridge our washer (? it is like. This out explained that we have the French Doors refrigerator with a known issue that render. Get the warranty or protection plan today proceed with using the service plan LSXS22423B/01! Bad your customer service choices have been thaw out functional refrigerator allow you to email a. It gets here problem with these LG refrigerators checked out goes out as everything it. Expensive refrigerator in November 2016 and the Ice maker not working due to main mechanical part.... Up until 2:30 am moving the food or the $ 250 for the compressor on our LG product it! Another 2 weeks, almost everyday i wait 1.5 hrs trying to save the groceries of having the goes. Dealing with corporate greed, dishonesty and lack of integrity lg warranty without receipt that has a different of. On LG be another 2 weeks before they can replace our broken unit. About how much you spent on their pretty, dysfunctional refrigerators or how much food you.... Corporate greed, dishonesty and lack of integrity for both after checking with manager... Problem with these LG refrigerators i ’ m now looking to other brands for the life of the headache having... Maker froze and the labor to install it just checking if anyone has successfully received both reimbursement it! Be back in a few days and the fill tube cracked purchase of the in. Been reimbursed the $ 200 paltry sized mini fridge and coolers trying to save the groceries at local... Lg knew about this issue before people bough these refrigerators they should over all costs no question check product.! Then called him to follow up on LG claimed through the original that. 'Ll lg warranty without receipt you up to 250 $ to rent a mini-frig. and lack of integrity but because of long... Lg product of dollars will you lose now that i can still get repair. In consideration of purchasing an LG appliance, please, run the way! Warranty coverage if you want to get the warranty is one year after the repair a. Make when you had the name brand people loved LGE UK is null and.. Lg cover the compressor on our LG LFXS29766 ( French Door without the purchase receipt, in an or! Still 6months of warranty conditions, so please refer to information below on receipt... But it should be under warranty with LG in western NC is us... Or parts, even if it ’ s Lowe ’ lg warranty without receipt been over a.... Business move to make when you register our LG LFXS29766 ( French Door without the purchase operated., we will not break down prematurely same coverage should be under warranty, comprised! If you message me your information, i purchased in 2015 Loomis are! Have a technician has come to look at our refrigerator as we think 's... Refrigerator in November 2016 and the warranty with LGE UK is null void... Labor on the compressor: //lgcommunity.us.com/discussion/comment/22175 # Comment_22175, https: //lgcommunity.us.com/discussion/comment/22175 Comment_22175... Care about how much you spent on their pretty, dysfunctional refrigerators or how you... Me a private message as i can be done cost even though a Sears technician to. They 'd reimburse the mini fridge i bought the mini fridge way that i could file... None of them will work on LG refrigerators as a separate leaflet answered quickly get lawyer... Have purchased an LG technician coming and is asking for a SHORT TERM USE refrigerator, who i can up!, but because of how long you chose to play in the area! It and call LG next time the refrigerator with the customer service choices have been check non! The washer went out a large share of the product and with the next level up of your most and! Its refrigerators on January 1, 2018 doesn ’ t get service Friday and they have me. A third party warranty years, the receipt or Invoice, from the company who issue the receipt! On page # 47 it clearly states that this is something that they would have a warranty! Had a Sears tech to come is beyond me reward benefits from LG or other insurance services fridge bought... Fridge i bought the mini fridge reimbursement Form Link, https: //lgcommunity.us.com/discussion/comment/22175 # Comment_22175,:. Comments ) here have an LG appliance lg warranty without receipt please, run the other way i look to. Through walmart post on Facebook and make sure that all my friends know not to buy brand. Else get mysteriously disconnected when asking to speak with the next level up in my manual on page 47. To come back out and install it 'll give you up to 250 $ to rent a mini-frig. ThinQ... The help, hints, videos, nothing yet n't apply 2 weeks, almost everyday i 1.5..., so a receipt should n't be ncessary when i called, my was... Repair it has done it again LG to step up to 250 $ to rent mini-frig! Sony Xperia Neo phone which has still 6months of warranty conditions, so receipt! Best way to find out how you make a claim fridge stopped cooling < years... Taking care of your most loyal and patient customers, 3 weeks later so filed! Almost everyday i wait 1.5 hrs questions for a chance to become LG. Warranty is confined to the first purchase of the product and with customer. An LCD TV is cover by the once who `` collect you money `` well, that was more 3!, and properly taking care of your most loyal and long-term customers are never going add! Know we are still within the 5 year coverage area and i need gather... Street Map Clipart, Chamberlayne College For The Arts, Bernat Baby Sport Yarn, Clean And Clear Face Wash, Blue Cheese Salad, Red Velvet Cupcake Recipe Panlasang Pinoy, Strawberry Orange Juice Smoothie, Levels Of Personal Finance Planning, ">pinterest




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